1. Order size is Asian Size, It is smaller than US,UK,AU,EU size. 2. As measured by hand,1-3 cm difference is allowed (1cm=0.39inch). 3. Different computer can display different colors even if it is the same color.please allow reasonable color difference. 4. Normally we can send your order within 3 days after the payment, If not, please contact us to check the problem.
Return & Exchange Policy: After receipt of the goods the buyer can apply for 15 days to return or replacement, please ensure that the goods are not damaged and the original packaging, the buyer need to bear from the freight. If it is our responsibility, freight borne by us. For example: sending the wrong size, or it is damaged. If it is the responsibility of the buyer, freight by the buyer. For example: choosing the wrong size and color. Feedback: Your feedback is very important to us and all buyers. Please take a few seconds to leave a great feedback if you are satisfied with our product and service. Please contact us before leaving neutral(3 stars) or negative(1- 2 stars) feedback. We will try our best to solve the problem and leave you a happy shopping here. Thank you!
How often should I have my sewing machine cleaned and serviced? A. It depends on how often the sewing machine is used and the type of work done on the machine. Cotton fabrics and thread tend to create more lint buildup on your machine. Servicing and cleaning your machine allows the machine to operate smoothly. Also a machine that has been in storage for some time will require servicing as the lubricants can dry up over time.
Why does the upper thread break? A.The needle may be inserted incorrectly or the eye may have sharp edges, the machine is not properly threaded or the upper thread tension is too tight.
Why does the bobbin thread break? A.The bobbin may be wound unevenly, the bobbin case could be threaded incorrectly or the bobbin thread tension is too tight.
How come my sewing machine skips stitches? A.You may have a bent or blunt needle, the needle is inserted incorrectly or the pressure on the foot is insufficient.
Why do I keep breaking needles? A.The needle may be inserted incorrectly, you are pulling the fabric while sewing or you may be utilizing the incorrect size needle or thread for the fabric being sewn.
Why doesn’t the sewing machine feed properly? A.The drop-feed knob is improperly adjusted, the pressure on the foot is insufficient or the stitch length knob is set too close to zero.
Why does the fabric pucker? A.The upper thread tension is too tight, the bobbin thread tension is too tight or the fabric may be too sheer or too soft.
Why does my sewing machine make loose stitches or loops? A.Tension is not properly adjusted.
Why does my sewing machine run heavily? A.Machine may need oiling, dirt or lint buildup in the shuttle or dirt and lint between the teeth of the fabric feed dogs.
My sewing machine will not sew. Why? A.Cord is not plugged into the electrical outlet or the stop motion knob is not tightened.
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