1. Please be reminded that due lighting effects, monitor's brightness/contrast settings etc,
there could be some slight differencesin the colour tone of the website's photo and the actual item.
2. Item Measure by hand, it could be 1-3cm different, your kind understanding will be much appreciated
1. If you are satisfied with our products and services, please leave your positive feedback and5 stars. and5 stars for thedetailed ratingof your order.
2. If you don't satisfied our porducts, plscontact us before you leave negative feedback or do the detailed rating. We guarantee we will100%slove any problem for you.
1. Preparing Time: we need2-3 working days to prepare your order according to our numerous orders every day.
2. Free Shipping For Worldwide
About Customs Duty
In consideration of our customers' benefit, We are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control we can't guarantee no tax fee and will not bear any tax fee. But we will refund your payment for express shipping(if you have paid) to your account within 24 hours. We sincerely apologize for any inconvenience this may cause you.
3.ABOUT RETURN EXCHANGE POLICY
Our online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your dress size carefully before buying .
Attent: we can't accept the exchange or canceling after your order has been shipped.
The following information is required when you reflect the problem: *Order number *The item's SKU number *Image of defective .
If you have any question regarding return policy, please feel free to contact us!
If you are not 100% satisfied with the quality of your purchase, you can return or exchange your items within 30 days from the delivered date.
1. Items received within 30 days from the delivered date. 2. Items received unused, undamaged and in original package. 3. Return shipping fee is paid by buyer.
How often should I have my sewing machine cleaned and serviced? A. It depends on how often the sewing machine is used and the type of work done on the machine. Cotton fabrics and thread tend to create more lint buildup on your machine. Servicing and cleaning your machine allows the machine to operate smoothly. Also a machine that has been in storage for some time will require servicing as the lubricants can dry up over time.
Why does the upper thread break? A.The needle may be inserted incorrectly or the eye may have sharp edges, the machine is not properly threaded or the upper thread tension is too tight.
Why does the bobbin thread break? A.The bobbin may be wound unevenly, the bobbin case could be threaded incorrectly or the bobbin thread tension is too tight.
How come my sewing machine skips stitches? A.You may have a bent or blunt needle, the needle is inserted incorrectly or the pressure on the foot is insufficient.
Why do I keep breaking needles? A.The needle may be inserted incorrectly, you are pulling the fabric while sewing or you may be utilizing the incorrect size needle or thread for the fabric being sewn.
Why doesn’t the sewing machine feed properly? A.The drop-feed knob is improperly adjusted, the pressure on the foot is insufficient or the stitch length knob is set too close to zero.
Why does the fabric pucker? A.The upper thread tension is too tight, the bobbin thread tension is too tight or the fabric may be too sheer or too soft.
Why does my sewing machine make loose stitches or loops? A.Tension is not properly adjusted.
Why does my sewing machine run heavily? A.Machine may need oiling, dirt or lint buildup in the shuttle or dirt and lint between the teeth of the fabric feed dogs.
My sewing machine will not sew. Why? A.Cord is not plugged into the electrical outlet or the stop motion knob is not tightened.
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